Terms & Conditions

Soul Sports Kids Club – Terms & Conditions

Effective Date: 1 September 2020

By enrolling your child in any activity run by Soul Sports Kids Club (“Soul Sports”, “we”, “us”, “our”, or “the Club”), you agree to the following Terms and Conditions.


1. Bookings and Payments

  • Bookings are only confirmed once full payment has been received. Paid spaces will be prioritised.
  • Soul Sports reserves the right to cancel a class or programme if minimum participant numbers are not met. In this case, a full refund will be issued.
  • No refunds will be provided for missed term, camp, or one-off sessions due to personal circumstances, including illness or travel.

2. Private Sessions

  • Private sessions are typically pre-booked on a term basis to ensure regularity. Some sessions may also be booked on an ad-hoc basis.
  • Private sessions may be rescheduled at the discretion of the club due to changes in venue availability, staff availability, or unforeseen circumstances.
  • Cancellations made less than 48 hours before the session or no-shows will be charged the full session fee.
  • Cancellations made between 48 hours and 7 days in advance will incur a 50% charge of the session fee.
  • Cancellations made more than 7 days in advance will incur no charge, and the client may retain the session credit for future use.
  • All cancellations must be submitted in writing via the designated client WhatsApp channel.

3. Weather Policy

  • Sessions held on all-weather pitches (including St Luke’s Gardens, Battersea Park, Colville School, and Marlborough Primary School) will proceed in light rain or poor weather.
  • Soul Sports may cancel or postpone sessions in cases of severe weather conditions including storms, lightning, snow, high winds, or ice.
  • In such cases, cancellations will be communicated as soon as possible for the safety of children, parents, and staff.

4. Health, Safety and Conduct

  • Children must not attend sessions if they have been ill within 48 hours prior to the class.
  • All medical conditions must be declared at the time of registration and updated if necessary by emailing info@soulsportskids.com.
  • Soul Sports and its staff are not responsible for any personal injury, damage, or loss of property during sessions.
  • All children are expected to behave respectfully. Any child found to be bullying, disruptive, or unsafe may be removed from a session or programme without refund.

5. Supervision and Welfare

  • All sessions are led by DBS-checked staff trained in safeguarding and first aid.
  • Parents or guardians must collect children promptly at the end of each session.
  • If a child remains in our care more than 15 minutes after the scheduled end time without prior arrangement, a late collection fee of £20 will be charged to cover additional supervision.
  • In the case of injury or emergency, Soul Sports may seek medical attention on your behalf if contact cannot be made in time.

6. Media and Photography

  • With prior consent, photographs or videos may be taken during sessions for promotional purposes.
  • No child will be identified by name without written permission.

7. Liability and Insurance

  • While every effort is made to maintain a safe environment, Soul Sports accepts no liability for accidental injury or property loss during sessions.

8. Data Protection

  • Soul Sports complies with UK GDPR regulations.
  • Personal data will only be used for the purposes of delivering our services and will not be shared without consent.

9. Changes to Terms

  • Soul Sports reserves the right to amend these Terms and Conditions at any time.
  • Updated terms will be published on the website. Continued use of our services implies acceptance of any revisions.

Contact:

For queries, cancellations, or updates please contact:

info@soulsportskids.com